Paul Ankomah
IT Technician & Support
IT technician with 15+ years of experience setting up and supporting office networks, computers, servers and CCTV systems for businesses and individuals across Ghana. Hands-on across the whole stack, from structured cabling and switch configuration to Windows Server, shared storage and endpoint security. Also a software developer, using scripting and automation to cut repeat support work and fix faults faster.
Experience
Full-Stack Software Developer
Neptune Trading
2022 — 2024- Developed a high-performance web application using Vue.js and Jinja, integrating Tailwindcss for responsive UI.
- Built and deployed RESTful APIs with FastAPI, enabling seamless data exchange between front-end and back-end systems.
- Implemented login, authentication and authorization features.
- Setting up and deploying to cloud VPS running ubuntu.
- Developed and optimized database queries in PostgreSQL and MongoDB, improving application response time.
- Developed automation scripts as part of the backend to transact business logic across third-party APIs and web services.
Freelance IT Technician
Independent, Individuals and Companies
2010 —- Delivered network setups, cabling, computer configuration, CCTV installations and ongoing IT support for small business and individual clients.
- Advised clients on hardware that fits their budget and what is available on the local market.
- Trained staff and students in IT fundamentals, Microsoft Office and application development, including students from IPMC, AITC and BlueCrest.
- Designed and delivered a one-week Node.js and Ionic course for the STL-Ghana software team (IPMC, 2019).
IT Technician & Support Specialist
Ghana Carton Boxes Manufacturing
2010 —- Planned, installed and maintained the office network for staff across rooms, covering routers, switches, access points and structured cabling.
- Set up and configured staff computers, including operating systems, software and user accounts. Configured network file and device sharing and set up shared storage for company files.
- Installed and configured an IP CCTV system with cameras, PoE switching and NVR storage planned for 30 days of retention.
- Deployed antivirus and endpoint security and kept systems patched and protected.
- Resolve hardware, software and network faults on site and remotely through Rustdesk, supporting staff across all departments.